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Post by Evil Yoda on Oct 6, 2015 17:00:44 GMT -5
Anyone who has had the misfortune of speaking to a Comcast representative knows they are poorly trained, often dumb, and sometimes surly into the bargain. You cannot speak to a supervisor. They offer to pass on a message, and the supervisor will "call you back" which never happens. Now along comes Airpaper, which will cancel your Comcast account for $5. It works like this: you give them the necessary information and pay them, and they use the alternate way of canceling: they write a letter and send it to your local office. No phone calls, no untrained, argumentative reps. Kudos to them for finding a way to cash in on that! Article (plays a video)
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Post by Ranger John on Oct 6, 2015 17:08:09 GMT -5
Not having had Comcast, but hearing the horror stories, I've always wondered what happens if people just cancel their payments. Tell the credit card company that Comcast is engaged in fraud and not to make payments.
I have a hunch if I stopped paying my Dish bill, they'd shut me off within a couple weeks.
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Post by Deleted on Oct 6, 2015 17:44:52 GMT -5
Call me old fashioned but when I cancelled Comcast, I did it myself for free.
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Post by aponderer on Oct 7, 2015 8:10:09 GMT -5
Call me old fashioned but when I cancelled Comcast, I did it myself for free. How long ago was that?
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Post by Deleted on Oct 7, 2015 8:22:42 GMT -5
Call me old fashioned but when I cancelled Comcast, I did it myself for free. How long ago was that? Back in March. One thing that helped is that I went to the White Marsh office in person since I had to return the boxes anyway.
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Post by darave on Oct 9, 2015 10:40:26 GMT -5
I am on hold with them now getting some upgrades to HD. they have been nice and I closed an acct. without any problems. It helped that I met a rep and she got everything in order. I even had Comcast rep walk our neighborhood checking on their service. they are trying to turn things around.
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Post by bullmikey on Oct 20, 2015 13:05:17 GMT -5
I find it funny that you have to pay somebody to cancel your subscription. We just did it the old fashion way too. I had mrs. bullmikey call and tell them to get their stuff out of our house. Nobody gives mrs. bullmikey any lip. She's small but mean.
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